Frequently Asked Questions

Please find below answers for Frequently Asked Questions (FAQ) for the FearFest-Evil Horror Event. If you cant find the answer to your question below, please contact us»
FearFest-Evil is a ticketed immersive Halloween Event held at the National Diving & Activity Centre (NDAC) near Chepstow. For selected nights during October the NDAC is transformed into one of the UK’s most terrifying trilogy of horrors, spread over a natural historic disused lime stone quarry, railway line and woodland encompassing multiple scare zones and featuring live and immersive actors. This event is open to anyone over the age of 16 years (restrictions apply).
If you change your mind about your purchase, NDAC Ltd will refund bookings and vouchers bought directly from the NDAC Ltd within 14 days of purchase, minus a £5.00 administration fee.
 After 14 days all tickets that have been purchased shall not be refunded transferred or exchanged for any cash. Please note that this is mainly an outdoor event that will be open all weathers. The event involves walking along a disused railway track with uneven, boggy and stoney ground. Please dress in suitable clothing and footwear and decide your own level of fitness/health before you purchase your tickets.
Sorry, no outside food or beverages are allowed. There are plenty of facilities available on the site.
Yes we have the View Cafe Bar serving an evening menu, an outdoor BBQ and a fully licenced bar. A range of hot and cold food and drinks are available. There will also be a bar at the Live Entertainment area of the House of Horrors
No. FearFest-Evil tickets must be purchased prior to the event to be allowed access to the NDAC site. You will receive wrist bands appropriate to your purchase as proof of admission.
Due to crowd control, time slots are allocated upon booking. Please arrive at least 1 hour before your allocated time to allow for registration. You will be given wrist bands for entry to your specific booking. Once you have entered each scare or entertainment zone your wrist band will be removed by the event staff as entry can only be accessed once to each area. Details of your visit will be confirmed on booking.
Tickets can only be purchased online via the booking page on the FearFest-Evil website. If you experience any difficulties when booking your tickets, please contact the Scare Crew via our online form
FearFest-Evil is an outdoor scare event and will go ahead rain or shine (subject to severe weather warnings and safety considerations). The event takes place during October and it is likely to be cold and/or wet. The Scare zones are built around a disused limestone quarry, railway track and woodland and as such the walkways are stoney, uneven and muddy in places. Therefore it is essential that you wear sturdy footwear and appropriate clothing. We cannot promise you won’t damage your clothing or footwear or get blood or gore on you!! Run Run Run… The night creatures can be pretty brutal! There will be enclosed spaces and tunnels. This will include sections that you will need to crawl on your hands and knees.
FearFest-Evil is set around a disused railway line, with uneven and muddy ground. Visitors must be able to walk un-aided and have good levels of health and fitness to take part in this event. We regret that due to the nature of this event wheelchair access is not possible. You must advise us immediately after booking if you have someone in your group with any access issues and we will liaise with you to assess if their visit is feasible.
For safety reasons we need to be able to differentiate guests from our live scare-actors and crew. Costumes and limited makeup are great and allowed, but nothing that fully covers your face, making you indistinguishable from our live actors to either our staff or other guests. You will not be allowed into the FearFest-Evil event if you are wearing a full head mask, half face mask or face prosthetics. If you have any queries about your particular costume please get in touch
No. Do not bring any contraband items such as weapons, laser pens, fireworks or any other items which could harm yourself or others.
FearFest-Evil is strictly for those aged 16+ (we reserve the right to refuse entry to anyone appearing to be under 16 years, without appropriate proof of identification/age).
Yes – it’s REALLY scary. FearFest-Evil is an interactive and immersive scare experience set in natural historic surroundings – feel the Fear!
No pets are allowed. Sorry – the monster will eat or recruit them!
For 2018 we are offering a single Standard Scare Package and have discounted the 2017 price from £34.99 to only £25. The Standard Scare Package offers access to all Scare Zones and live entertainment. The Wire Zip Slide, Giant 3G Swing and onsite accommodation are available as extras on the main NDAC website
Please do not bring torches.
Yes. However, if deemed, that the levels of alcohol or influence is adversely impacting on your safety or the safety of others you will not be permitted into the scare zones. In this case you will not be offered an alternative, compensation or refund. Alcohol cannot be taken into the scare zones, but can be drunk in the live entertainment area of the House of Horrors. We advise against drinking prior to the Wire Zip Slide or Giant 3G Swing
No recording equipment or flash photography is allowed in the Scare Zones.

Hourly time slots are available from 6:30pm until 9:30pm for entry to site. On registration you may be allocated timings for activities and scare zones. Please follow your booking times and allocation to allow the event to run smoothly. Please arrive at least 60 minutes before your allocated time to allow for parking and registration. Please note that you can only access a Scare Zone once and the evening finishes at 11pm.
We don’t have groups. You enter the scare zones and entertainment within your allocated booking time.
Yes we have onsite accommodation available for those brave enough to stay over. Those that survive the night will get a cooked breakfast in the morning at the View Cafe Bar. Standard Wigwams, Deluxe Wigwams and VIP wigwams (with personal hot tubs) are available as part of our RIP (Rest In Peace) optional extra. Prices start from £50* for two people and spaces are limited. Full details of our RIP ‘Rest-In-Peace upgrade are available here » Please note, Please note, this option is purchased separately via the National Diving & Activity Centre website, rather than as a FearFest-Evil package. Don’t have nightmares! *Prices vary depending on the date, the number of people attending and options selected.
FearFest-Evil is a ticket only event and spectators are not able to enter the site.